Marc Eckerhall
Executive Director Services & Aftermarket
Viessmann Climate Solutions
Marco Baffoni
Vice President & Global Head of Customer Service Business Unit Truck
Iveco Group
Bernd Kripzak
Head of Operating Unit Service
thyssenkrupp Polysius
Dr. Jürgen Sandau
Partner, Head of Supply Chain Network Operations
Deloitte
Ünal Aytan
Director Distribution Operations
BOBST
Jay Latimer
Business Process Manager Global Service Center
TRUMPF
Dr. Jörg Brandstädter
Vice President & Head of Global Service Excellence
QIAGEN
Stefanie Kroner
Head of Digital Sales Channels
QIAGEN
Attila Gerzsei
Group Customer Service Director
Hisense Europe
Sarah Chen
Head of Business Control Customer Care and Service
Hisense Europe
Simon Latus
Senior Manager Global Service Transformation
TK Elevator
Rashmi Kasat
Vice President Equipment Performance
Metso
Nico Rosberg
Jungheinrich brand ambassador and 2016 Formula 1 World Champion who embarked on a career as venture capital and sustainability entrepreneur