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Logo - ISLA Service Leaders Summit

With the Service Leaders Summit, ISLA provides Europe’s best forum for networking and the exchange among managers in service and spare parts intensive businesses. We bring together professionals from multiple industries: from Agricultural Equipment and Automotive, to Healthcare and Machinery, to Transportation Systems and White Goods. They all strive for the highest customer satisfaction and operational excellence. They all can learn from one another, because they all deal with similar challenges and issues — no matter in which industry they are in. ISLA’s major event series was launched in 2007 as Service & Logistics Summit , but renamed to Service Leaders Summit a few years ago, because we always see the full picture of service, beyond spare parts and logistics. As ISLA’s high-light event, the Service Leaders Summit is held in leading hotels either in vibrant cities or at scenic places out-of-town. To learn more about the conference, check out the videos covering the events in 2023 (Berlin), 2018 (Vienna) and 2017 (Hamburg) available on Vimeo.

Participants sitting in a conference room.

Upcoming Service Leader Summits

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Our members

RATIONAL
Siemens Healthineers
Jungheinrich
ABB
Rosenbauer
Hellmann
Aesculap
GEA
Siemens Gamesa
BHS Corrugated
Carousel Logistics
STIHL
thyssenkrupp Polysius
KSB
Viessmann Climate Solutions
HAVER & BOECKER
Applied Materials
Burckhardt Compression
Tecan
Normet
Schindler
Crown
Liebherr
DMG MORI
Kverneland Group
Manitou Group
Caterpillar
time:matters
Katoen Natie
QIAGEN
Bystronic
Kanadevia Inova
Nordex
Gorenje
Heidelberg
TK Elevator
Gerhard Schubert
Philips
Bucher Emhart Glass
PTC
BOMAG
LEMKEN
Palfinger
Plasser & Theurer
Koenig & Bauer
CLAAS
TGW
Biesse
ATS
GF Machining Solutions
Dürr Group
Wärtsilä
Domino Printing
KARL STORZ
Festo
Bühler
Syncron
KraussMaffei