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Logo - ISLA Service Leaders Summit

With the Service Leaders Summit, ISLA provides Europe’s best forum for networking and the exchange among managers in service and spare parts intensive businesses. We bring together professionals from multiple industries: from Agricultural Equipment and Automotive, to Healthcare and Machinery, to Transportation Systems and White Goods. They all strive for the highest customer satisfaction and operational excellence. They all can learn from one another, because they all deal with similar challenges and issues — no matter in which industry they are in. ISLA’s major event series was launched in 2007 as Service & Logistics Summit , but renamed to Service Leaders Summit a few years ago, because we always see the full picture of service, beyond spare parts and logistics. As ISLA’s high-light event, the Service Leaders Summit is held in leading hotels either in vibrant cities or at scenic places out-of-town. To learn more about the conference, check out the videos covering the events in 2023 (Berlin), 2018 (Vienna) and 2017 (Hamburg) available on Vimeo.

Participants sitting in a conference room.

Upcoming Service Leader Summits

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Our members

thyssenkrupp Polysius
Alfen
Bühler
Komax
STIHL
KARL STORZ
Festo
Jungheinrich
Plasser & Theurer
Katoen Natie
Dürr Group
Manitou Group
RATIONAL
TK Elevator
LEMKEN
Wärtsilä
GF Machining Solutions
Gerhard Schubert
BHS Corrugated
Gorenje
Schindler
Kverneland Group
Palfinger
Normet
CLAAS
Kramp
DMG MORI
Heidelberg
BOMAG
Viessmann
Caterpillar
KraussMaffei
Rosenbauer
time:matters
Burckhardt Compression
Agathon
Siemens Healthineers
Carousel Logistics
ABB
HAVER & BOECKER
GEA
KSB
Hellmann
Syncron
Nordex
ATS Automation
Hitachi Zosen Inova
DAF Trucks
Crown
Liebherr
Philips
Bystronic
Tecan
Koenig & Bauer