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Logo - ISLA Service Leaders Summit

With the Service Leaders Summit, ISLA provides Europe’s best forum for networking and the exchange among managers in service and spare parts intensive businesses. We bring together professionals from multiple industries: from Agricultural Equipment and Automotive, to Healthcare and Machinery, to Transportation Systems and White Goods. They all strive for the highest customer satisfaction and operational excellence. They all can learn from one another, because they all deal with similar challenges and issues — no matter in which industry they are in. ISLA’s major event series was launched in 2007 as Service & Logistics Summit , but renamed to Service Leaders Summit a few years ago, because we always see the full picture of service, beyond spare parts and logistics. As ISLA’s high-light event, the Service Leaders Summit is held in leading hotels either in vibrant cities or at scenic places out-of-town. To learn more about the conference, check out the videos covering the events in 2023 (Berlin), 2018 (Vienna) and 2017 (Hamburg) available on Vimeo.

Participants sitting in a conference room.

Upcoming Service Leader Summits

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Our members

Bühler
Normet
Gorenje
RATIONAL
Hellmann
DMG MORI
Komax
Kramp
STIHL
GEA
Tecan
thyssenkrupp Polysius
Biesse
Hitachi Zosen Inova
Schindler
Burckhardt Compression
Siemens Healthineers
Palfinger
Nordex
Liebherr
LEMKEN
Kverneland Group
GF Machining Solutions
Dürr Group
Applied Materials
BHS Corrugated
KSB
time:matters
Gerhard Schubert
Katoen Natie
Rosenbauer
Festo
Bystronic
Wärtsilä
Philips
Domino Printing
KraussMaffei
Jungheinrich
CLAAS
Carousel Logistics
BOMAG
Agathon
Koenig & Bauer
HAVER & BOECKER
KARL STORZ
Syncron
ATS
ABB
Manitou Group
Caterpillar
Plasser & Theurer
Crown
Heidelberg
TK Elevator
Viessmann