Service Leaders Summit 2024

A hybrid conference hosted at and streamed from Meliá Vienna
 Date:
June 18, 2024
June 19, 2024
 Date:
June 18, 2024
,
12:00 pm
4:30 pm
 Date:
 Location:
Hotel Meliá Vienna / Online
The Service Leaders Summit 2024 is ISLA’s 15th annual conference on Customer Service, Lifecycle Solutions, and Service Logistics. As such, it is a must-attend for service professionals from manufacturers with a service and parts intensive business. The conference will be hybrid. It combines a face-to-face meeting with connecting to a global audience via the internet. For Information on speakers, presentations, pricing etc. please download the event pdf.

Circle Members / Attending Companies

Presenting companies

BHS Corrugated
BOMAG
Bühler
Burckhardt Compression
Bystronic
CLAAS
Deloitte
GF Machining Solutions
HOERBIGER
KSB
Metso
show all

Topics

Logistics
Additive Manufacturing
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Industrial 3D Printing
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Spare Parts
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Supply Chain Management
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After Sales Service
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Procurement
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Automotive
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Obsolescence Management
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Lifecycle Management
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Rail
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Speakers

Participants

Oliver Bendig
Oliver Bendig
Partner
Monitor Deloitte
Angela Brennan
Angela Brennan
Warranty & Service Process Manager UK
CLAAS
Dr. Björn Bringmann
Dr. Björn Bringmann
Managing Director & Lead AI Institute
Deloitte
Rainer Dübi
Rainer Dübi
President Services Division
Burckhardt Compression
Antonio Faccio
Antonio Faccio
Head of Sales & Service and Member of Divisional Management
GF Machining Solutions
Tommy Gilsenan
Tommy Gilsenan
Global Vice President After Sales
Bystronic
Rashmi Kasat
Rashmi Kasat
Vice President Equipment Performance
Metso
Dr. Dirk Kollmar
Dr. Dirk Kollmar
Vice President Service Operations
KSB SupremeServ
Dr. Georgios Loukmidis
Dr. Georgios Loukmidis
Senior Vice President and Head of Service Operations
HOERBIGER
Dietmar Metz
Dietmar Metz
Head of Smart Services and Knowledge Management
BOMAG
Michal Pierzchalski
Michal Pierzchalski
Head of Product Management, Digital Products & Services (DPS)
Burckhardt Compression
Peter Rudzio
Peter Rudzio
Vice President After Sales Products
CLAAS
Michael Uebelhart
Michael Uebelhart
Manager Global Product Management Services
Bystronic
Maphrida Wehrli
Maphrida Wehrli
Global OPEX Manager Field Service
Bühler
Markus Winkler
Markus Winkler
Head of BU Lifecycle, and Member of Group Executive Committee
BHS Corrugated
Dr. Vasyl Khymenets
Dr. Vasyl Khymenets
Ambassador to Austria
Ministry of Foreign Affairs of Ukraine
Sergii Kulyk
Sergii Kulyk
Managing Director Deloitte Ukraine
Deloitte
Cooperation partner

The Service Leaders Summit 2024 is sponsored by Deloitte. Deloitte provides industry-leading audit and assurance, tax and legal, consulting, financial advisory, and risk advisory services to nearly 90% of the Fortune Global 500® and thousands of private companies. Legal advisory services in Germany are provided by Deloitte Legal. Deloitte professionals deliver measurable and lasting results that help reinforce public trust in capital markets, enable clients to transform and thrive, and lead the way toward a stronger economy, a more equitable society and a sustainable world. Building on its 175-plus year history, Deloitte spans more than 150 countries and territories. Learn how Deloitte’s approximately 457,000 people worldwide make an impact that matters at www.deloitte.com/de.

Go to Partner website

Agenda

Time
Task
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Participating companies

The event was attended by companies from various industries, including:
Companies and institutions from various sectors have registered for attendance so far, including:
ABB
,
Agathon
,
Applied Materials
,
Atlas Copco
,
ATS
,
BHS Corrugated
,
BOMAG
,
Bühler
,
Burckhardt Compression
,
Bystronic
,
Caterpillar
,
CLAAS
,
ClearOps
,
Crown
,
Deloitte
,
empolis
,
EOS
,
Festo
,
Genpact
,
GF Machining Solutions
,
Harro Höfliger
,
HAVER & BOECKER
,
Heidelberg
,
HEKUMA
,
Hitachi Zosen Inova
,
HOERBIGER
,
Jungheinrich
,
KSB
,
Liebherr
,
LPR
,
MAN Energy Solutions
,
Manitou Group
,
Metso
,
Normet
,
Palfinger
,
PENTAX Medical
,
Philips
,
PTC
,
RATIONAL
,
Rosenbauer
,
Siemens Gamesa
,
Siemens Healthineers
,
TGW
,
Viessmann
,
Voith
,
and others
,

Presentations

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Activities

Past Service Leaders Circles

Past Focus Days

Past Service Leaders Summits

Past Webinars

all past EVENTS

Our members

Wärtsilä
Festo
Syncron
Siemens Healthineers
Kramp
Gorenje
Crown
LEMKEN
HAVER & BOECKER
DMG MORI
GF Machining Solutions
Domino Printing
time:matters
Jungheinrich
Bühler
CLAAS
Philips
Plasser & Theurer
PTC
Liebherr
Normet
Manitou Group
Komax
BOMAG
Biesse
Hellmann
Heidelberg
RATIONAL
GEA
Tecan
Dürr Group
Hitachi Zosen Inova
STIHL
BHS Corrugated
Burckhardt Compression
thyssenkrupp Polysius
Agathon
Katoen Natie
ABB
Rosenbauer
Bystronic
KSB
Palfinger
Carousel Logistics
ATS
Koenig & Bauer
KraussMaffei
Caterpillar
Gerhard Schubert
Viessmann
Kverneland Group
TK Elevator
Schindler
Applied Materials
Nordex
KARL STORZ