North American Service & Parts Focus Day 2017

An event hosted by DMG MORI USA
 Date:
June 20, 2017
 Date:
June 20, 2017
,
8:30 am
 Date:
 Location:
Hoffman Estates, Illinois (USA)
This Focus Day provided a forum for the exchange among North American Customer Service and Parts Logistics leaders to share concepts for strategic refinement and operational improvement. Experienced industry speakers contributed their views of Service & Parts issues and were available for in-depth Q&A sessions. The attendees visited a world leading manufacturer of machine tools to experience state-of-the-art technology first hand, as well as smart concepts that ensure maximum service quality and parts availability throughout the entire product lifecycle.

Circle Members / Attending Companies

Presenting companies

DMG MORI
AGCO
Heidelberg
Satair Group
Scotsman Ice Systems
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Topics

Logistics
Additive Manufacturing
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Industrial 3D Printing
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Spare Parts
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Supply Chain Management
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After Sales Service
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Procurement
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Automotive
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Obsolescence Management
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Lifecycle Management
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Rail
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Speakers

Participants

Kevin Bowers
Kevin Bowers
Chief Support Officer (CSO) DMG MORI USA
DMG MORI
Joe DiPietro
Joe DiPietro
Vice President/General Manager AGCO Parts Americas
AGCO
Ulrich Köhler
Ulrich Köhler
Senior Vice President SystemService USA
Heidelberg
Alex Tantius
Alex Tantius
Head of Operations Americas
Satair Group
Tom Van Der Bosch
Tom Van Der Bosch
Vice President Parts and Service
Scotsman Ice Systems
Benjamin Matthies
Benjamin Matthies
Manager Parts Strategy
AGCO
Cooperation partner
Go to Partner website

Agenda

Time
Task
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Participating companies

The event was attended by companies from various industries, including:
Companies and institutions from various sectors have registered for attendance so far, including:
ABB
,
Crown
,
GEA
,
Gerhard Schubert
,
KSB
,
Kubota
,
Liebherr
,
Manitou Group
,
and others
,

Presentations

AGCO
Benjamin Matthies
Effective strategies for optimizing Managed Dealer Inventory
Heidelberg
Ulrich Köhler
Value creation through Digital Services — Digitization for higher profitability and asset protection
Satair Group
Alex Tantius
Crisis management in Aerospace aftermarket
Scotsman Ice Systems
Tom Van Der Bosch
Implementing a consistent service and parts strategy …
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Activities

Past Service Leaders Circles

Past Focus Days

Past Service Leaders Summits

Past Webinars

all past EVENTS

Our members

Gorenje
DMG MORI
Siemens Healthineers
BOMAG
Palfinger
GEA
Caterpillar
Koenig & Bauer
Festo
Bystronic
KraussMaffei
Liebherr
GF Machining Solutions
Crown
Syncron
STIHL
Plasser & Theurer
Heidelberg
Manitou Group
CLAAS
Applied Materials
Carousel Logistics
Nordex
Katoen Natie
Normet
KARL STORZ
KSB
Kverneland Group
Domino Printing
thyssenkrupp Polysius
Burckhardt Compression
RATIONAL
Viessmann
Dürr Group
BHS Corrugated
Tecan
Bühler
Biesse
Jungheinrich
TK Elevator
LEMKEN
Komax
ABB
time:matters
Philips
HAVER & BOECKER
Wärtsilä
Schindler
Hitachi Zosen Inova
ATS Automation
Hellmann
Rosenbauer
Gerhard Schubert
Kramp
Agathon