Service Logistics Innovation Focus Day

An event hosted by Siemens Healthineers
 Date:
October 10, 2017
 Date:
October 10, 2017
,
9:00 am
 Date:
 Location:
Erlangen (Germany)
It was in 2000, when Carly Fiorina, CEO of Hewlett Packard, said: “If it can be digitized, it will be.” From a 2017 perspective, there was little doubt that she had been right. Digitalization is a true game changer for all aftersales processes, broadening the focus of service logistics beyond inventory and transportation management. Today, Service Logistics means much more than delivering the right part to the right place at the right time. Service Logistics is ensuring maximum uptime, productivity and performance of equipment in both B2B and B2C environments. Excellent service is based on the management and movement of material, data, and people — to build a fully integrated service supply chain that provides real-time end-to-end visibility for all involved. Most manufacturers of industrial and consumer goods are well aware of the huge opportunities that digitalization offers, as are their customers. Thus, customers have higher expectations and are going to want more: More speed, more flexibility, more customization, more accuracy … you name it. This Focus Day provided a forum to discuss the impact of Big Data, the Internet of Things, Augmented Reality, advanced automation, autonomous systems, 3D printing and other (potentially disruptive) technologies on Service Supply Chains.

Circle Members / Attending Companies

Presenting companies

Siemens Healthineers
Siemens Mobility
HENSOLDT
Neovia Logistics
show all

Topics

Logistics
Additive Manufacturing
Eos quidem assumenda sint est. Aut sit eveniet quas. Illo magnam consequatur itaque ullam odio qui non voluptatum. Quaerat nihil dolorem dolorum necessitatibus dolores iusto praesentium. Enim aut ex. Quia numquam et magni nulla voluptatibus molestias et vel qui. Fuga repellat cupiditate
Industrial 3D Printing
Est ea et consequuntur aperiam accusamus in. Aut soluta eaque commodi facilis doloribus animi in. Culpa laudantium unde. Beatae inventore dolorum commodi sit ipsa. Non voluptatem exercitationem consequatur ipsa dignissimos incidunt reprehenderit suscipit natus. Numquam id qui nisi quo a
Spare Parts
Voluptas dolores aliquid voluptatem velit molestiae dolor odit totam. Quia quisquam debitis. Suscipit quasi tempora quis. Culpa veritatis veritatis. Recusandae voluptas molestias nam
Supply Chain Management
Illo eum aut sapiente fuga labore dolore optio delectus dolore. Ut est officiis. Officiis voluptatum itaque nobis fugiat illo sit iusto. Dolores voluptatem consequuntur sit et dolores quaerat et ad id. Minima sint deserunt dicta earum in
After Sales Service
Aut voluptatibus quod vero voluptatem vero in sed molestiae. Non ut qui ratione et. Nesciunt cupiditate blanditiis ut voluptatem ullam qui dolorem possimus. Maxime eligendi quia consequatur sint omnis et nesciunt et. Qui accusantium quis eos quis illo quia nequ
Procurement
Aliquid enim nulla aut et non esse ut sunt voluptas. Dolor consequuntur dolor minima ab corrupti. Ex amet blanditiis aut quae ea officiis quia. In ut voluptate eum et esse. Quibusdam cupiditate minima. Accusamus tempora rem aut voluptas. Porro maiores unde soluta. Porro ut maxime omnis vitae dele
Automotive
Nihil sed vero eaque aliquid et neque impedit. Sed id a natus voluptas tenetur et. Voluptas ullam rerum ut consectetur veritatis non et doloribus neque. Fugiat autem minima autem facilis e
Obsolescence Management
Veniam maiores suscipit ut aut ab ex est itaque. Saepe odit aut molestiae sint qui facilis officia quis. Vero quidem ut deleniti illo excepturi tenetur ipsum id maxime. Minus quas ea quae aut cum odit cupiditate. Delectus dolorem numquam cupiditate architec
Lifecycle Management
Ut officiis voluptatum voluptas facere possimus odio ullam magnam. Beatae esse fugit. A ea itaque ullam libero ratione atque sapiente. Natus distinctio deleniti pariatur reprehenderit laboriosam sit. Nobis error facere est omnis di
Rail
Voluptatibus ut voluptate aut hic dolorem tenetur quod sint placeat. Recusandae dolor nostrum dolor dolores dolor fuga deleniti. Esse molestiae amet quia sint nam aspernatur rerum. Officia molestiae sit porro nam consequuntur illum quos consequatur.

Speakers

Participants

Dr. Frank Debus
Dr. Frank Debus
Vice President Customer Service Managed Logistics
Siemens Healthineers
Kai-Uwe Mietzner
Kai-Uwe Mietzner
Head of Business Innovations, Spare Parts Services
Siemens Mobility
Tim Garfield
Tim Garfield
Vice President Logistics Service & Former CIO
Neovia Logistics
Michael Grytz
Michael Grytz
Head of New Services
HENSOLDT
Prof. Dr. Martin Matzner
Prof. Dr. Martin Matzner
Chair of Digital Industrial Service Systems
Friedrich-August-Universität Erlangen-Nürnberg (FAU)
Cooperation partner

The Service Logistics Innovation Focus was organized in cooperation with ISLA’s member Siemens Healthineers. It  took place at the Siemens Training Center in Erlangen (Allee am Röthelheimpark 3, 91052 Erlangen, Germany). Siemens Healthineers is the separately managed healthcare business of Siemens AG. A leader in medical technology, Siemens Healthineers is constantly innovating its portfolio of products and services in its core areas of diagnostic and therapeutic imaging and in laboratory diagnostics and molecular medicine. Siemens Healthineers is also actively developing its digital health services and enterprise services. The company generated revenue of €13.5 bn in fiscal 2016 with about 46,000 employees worldwide.

Go to Partner website

Agenda

Time
Task
No items found.
Load more

Participating companies

The event was attended by companies from various industries, including:
Companies and institutions from various sectors have registered for attendance so far, including:
Agfa
,
Air France Industries KLM Engineering & Maintenance
,
Airbus Helicopters
,
CNH Industrial
,
Crown
,
Heidelberg
,
Hitachi
,
John Deere
,
Kverneland Group
,
MAN Diesel & Turbo
,
Manitou Group
,
Océ
,
Philips
,
Sennebogen
,
and others
,

Presentations

Siemens Mobility
Kai-Uwe Mietzner
Make it easy — Automatic spare parts identification via mobile phone app, and improved replacements through additive manufacturing
Friedrich-August-Universität Erlangen-Nürnberg (FAU)
Prof. Dr. Martin Matzner
Digital Service Systems — The researcher’s point of view
Siemens Healthineers
Dr. Frank Debus
Digitalization as opportunity for Service Logistics Innovation
HENSOLDT
Michael Grytz
If nothing else matters but availability — A mobile solution for decentralized 3D printing of spare parts at remote locations
load more Presentations

Activities

Past Service Leaders Circles

Past Focus Days

Past Service Leaders Summits

Past Webinars

all past EVENTS

Our members

Bystronic
Kanadevia Inova
Plasser & Theurer
Schindler
Festo
Gerhard Schubert
thyssenkrupp Polysius
Katoen Natie
Siemens Gamesa
DMG MORI
Syncron
TGW
Kverneland Group
KraussMaffei
TK Elevator
Bühler
RATIONAL
Koenig & Bauer
Carousel Logistics
CLAAS
Viessmann
GEA
ABB
Dürr Group
Agathon
Philips
Palfinger
Heidelberg
ATS
GF Machining Solutions
BHS Corrugated
Manitou Group
Liebherr
Normet
LEMKEN
Jungheinrich
Kramp
Burckhardt Compression
Biesse
time:matters
Wärtsilä
Gorenje
Siemens Healthineers
Hellmann
Bucher Emhart Glass
Caterpillar
KSB
Rosenbauer
Domino Printing
PTC
Nordex
KARL STORZ
Crown
HAVER & BOECKER
Applied Materials
Tecan
BOMAG
STIHL